Terms - Conditions - Refunds

We will not give your details to any 3rd party companies as we value customer information. The New Masalla Merchant may from time to time provide you with details of it's offers. The New Masalla Merchant will not send mass emails on a daily basis as we dislike spam. The New Masalla Merchant does not hold or store any credit card information on it's systems for security purposes. Once an order has been placed it cannot be cancelled as your order will be made as soon as we receive it. You agree to pay the full amount of the order on or prior to delivery, this is non-refundable and once payment has been made via on-line methods it is final. You agree that you have checked your order prior to making it, that it is correct, as it will be made as soon as we receive the order. The New Masalla Merchant will try to deliver your order as soon as it has been made. We only offer delivery within our specified radius of 3 miles and our system will give the appropriate delivery options at checkout. For further details please contact The New Masalla Merchant. All promotional offers available can be withdrawn at any time and are correct at time of print. The New Masalla Merchant will aim to have your food delivered in approximately 60 Minutes, however during busy periods it can take longer so please bear with us.

For Further details please contact us at

The New Masalla Merchant
1193 - 1195 Pershore Road | Stirchley | Birmingham | B30 2YT
Tel: 0121 458 4150