Information We Collect.
(a) Our Service: We may collect personally identifiable information about you, such as your full name, company name, email address, home address and contact number or similar, when you register on our website OR submit any online forms from our website. This information is used to contact you with regards to providing you with services from us.
(b) Cookies And Tracking Technologies: refer to the cookies policy below.
(c) We will retain personal data we process on behalf of our customers for as long as needed to provide our services. The Masalla Merchant will retain this personal information as necessary to contact you to confirm any information you have requested or to provide you with updates to our services and products.
(d) If you submit Reviews they will be displayed on our website and if you require these to be removed then please contact us. The only thing visible on the website will be the name you use for the reviews.
Terms and Conditions of Service
Once an order has been placed it cannot be cancelled as your order will be made as soon as we receive it. You agree to pay the full amount of the order on or prior to delivery, this is non-refundable and once payment has been made via on-line methods it is final. You agree that you have checked your order prior to making it, that it is correct, as it will be made as soon as we receive the order. The Masalla Merchant will try to deliver your order as soon as it has been made. We only offer delivery within our specified radius and our system will give the appropriate delivery options at checkout. For further details please contact The Masalla Merchant. All promotional offers available can be withdrawn at any time and are correct at time of print. The Masalla Merchant will aim to have your food delivered in approximately 60 Minutes, however during busy periods it can take longer so please bear with us. Please note if you do not receive a confirmation of your order or your order takes too long it is your responsibility to contact us to inform us of this.
How We Use Your Information.
We use the information that we collect about you solely to provide communication with you via phone or email (if you have subscribed to our newsletters) and to order food online using our online ordering systems. We won’t share your information with any third-party service.
Emails & Email Marketing
If you have subscribed to our newsletter service, we may send you newsletters from time to time to inform you of any new promotions we may have. You have the right to unsubscribe from these at any time as each newsletter we send will have an UNSUBSCRIBE link. If you unsubscribe we will still keep your details on our site to ensure we do not send you any further marketing newsletters in the future. We may also send you emails with regards to any important information which may affect your orders or account. If you wish this data to be deleted, then please contact us and we will delete this for you. You can do this by using our contact form or write to us directly at the address below
The Masalla Merchant
1193-1195 Pershore Rd
Birmingham B30 2YT
How Long We Keep Your Information.
We keep your data without any specific time limit, you are free to delete your account whenever you want by contacting us via our contact form. If you have no paid orders, we reserve the right to delete your account during our database clean-up at any time and without advising you.
How We Share Your Information.
Personally, Identifiable Information: The Masalla Merchant will not share, rent or sell your personally identifiable information to others, it is used solely for providing you with a service from us.
Where we store your personal data
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
How We Protect Your Information.
The Masalla Merchant is concerned with protecting your privacy and data. When you enter sensitive information (such as log in credentials) on online order registration or table reservations or contact forms, we encrypt that information using secure socket layer technology (SSL). No method of transmission over the Internet or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
Our Choices About Your Information.
For current The Masalla Merchant customers, you can review, correct, update, export or delete inaccuracies to the information about you that The Masalla Merchant keeps on file by contacting us.
The Masalla Merchant
1193-1195 Pershore Rd
Birmingham B30 2YT
We will retain your information for as long as your account is active or as needed to provide you services.
Social Media Widgets.
What are Cookies?
Cookies are small files that store information on your hard drive or browser that means that our website can recognise that you have visited our website before. Cookies can’t harm your computer.
This website, like majority of other websites, stores and retrieves information on your browser using cookies. This information is used to make the site work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience.
You can, if you really want to, disable the cookies from your browser and delete all cookies currently stored on your computer. Your cookie settings are set separately for each different device, computer or browser and if you want to change your cookie settings you will need to do so for each device, computer or browser.
If you disable cookies, you’ll still be able to browse the site but you will not be able to use all the features and the website may not work as intended to. Most web browsers have cookies enabled by default, if you want to review your cookie setting please see the section entitled Managing cookies.
Further reading about Cookies:
Information about cookies
More information about cookies is available at:
Internet Advertising Bureau
A guide to behavioural advertising and online privacy produced by the internet advertising industry is available at:
Please note that we take no responsibility for the content of these or any other third party websites.
Cookies which we may use?
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.
Performance Cookies & Third Party Cookies
These cookies allow our website to count visits and traffic sources, so we can determine and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around our website. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site. Third party cookies may include Google Analytics and Bing, Facebook and other search engines and service providers.
Updating this Notice
We will, from time to time, update this Privacy Notice after 25th May 2018 to reflect any relevant changes in the law or regulations.